How long will it take to receive my item?
Most orders will ship out same business day if order is cleared before 2 PM Pacific Time. Economy or Standard Shipping normally takes approx. 3-5 business days to arrive. You can also choose other expedited shipping services after you add the item to shopping cart.
How can i get the tracking number / order status updates?
You will be informed every step of the way by email automatically on order confirmation, order shipping status with tracking number as well as an order delivered email. You can also log into your store account to view order status anytime. 
Can i return my item?
The short answer is yes but please check the link below for our return policy.
What is the return procedure?
Start with filling out the RMA form at the link below and we will email you the RMA number and detailed return procedure.
Shipping is too high for my order, can you do any better?
If shipping is too high please email / message us. This is especially true if you have a large quantity / heavy order.
Where are you located? Can i pick up the item?
Our warehouse is located in City of Industry, California but most of our items are shipped factory direct to customer. Please contact us to confirm availability before making a trip.
I can't find what i needed. Can you help with part number?
Sure, we love to help. Message or email us what you need and we will find it for you and add it to the website fast, sometimes in minutes. The more information you can provide (part number / model number / serial number) the better we can serve you.
Do you ship internationally?
Yes we do. You may contact us for a quote (with a more accurate shipping estimate and more shipping options) or order online. If you order online please choose "International Order Payment" on the check out page as the payment method. We will contact you with our bank info after we review the order. Please email us at admin@gsistore.com if you have any questions.
My question is not listed here, what's up with that?
Please email or message us your question. Our average response time is within one hour during business hours. It's FREE!